FAQs

Can blowdown and flaring operations be documented, and are methane emissions calculated automatically?

Yes. Venting and flaring operations can be fully documented in compliance with EU regulations. Quantification is automated.

Does atmio offer interfaces to GIS or TBM systems (SAP)?

SAP interfaces are currently under development. For individual inquiries, please feel free to contact us.

Is the solution iOS or Android compatible?

atmio is compatible with both Android and iOS.

What is the detection limit of atmio's handheld device?

Our HLD detects values from 1 ppm. For detailed information, please contact us at info@atmio.com.

Does atmio offer pilot projects?

Yes, we conduct pilot projects. Contact us at info@atmio.com for more information.

Who operates atmio's infrastructure?

The atmio infrastructure is operated on Amazon Web Services (AWS) servers.

Where is data stored?

All data is stored exclusively in Frankfurt (eu-central-1) and remains within the European Union.

How are atmio databases protected?

Our databases are located in an isolated, non-public network and are not accessible from the internet.

How is data transmission secured?

All communication between client and server is encrypted via HTTPS/TLS.

How is customer data separated?

Customer-specific data is organized in logically separated databases according to the multi-tenant principle.

How are passwords protected?

Passwords are encrypted using the PBKDF2 algorithm with SHA256, as recommended by NIST.

What personal data is stored?

Email address and password are stored for login. Storing first and last names is optional. Depending on the measurement method, GPS location may also be stored.

For what purpose is personal data stored?

Email addresses are stored for assigning & tracking tasks and responsibilities. GPS location is stored for locating leaks.

How long is data stored?

As the content requires proof of record, data is stored for the duration of a contractual relationship or until an explicit deletion request is received.

Is data shared with third parties for processing?

No. Data is not shared with third parties for processing purposes.

Where can I find the DPA?

https://www.atmio.com/vertrag

How do users log in?

You log in using your email address and password.

Is atmio ISO certified?

Yes, atmio is in the process of ISO 27001 certification. If required, you can request the certificate or its current status by contacting info@atmio.com.

Contact us

Any questions?

We'd be happy to discuss your specific challenges and demonstrate how our solution can meet your needs.

Simply fill out the form, and we'll get in touch to schedule a free, no-obligation consultation.

Matthias Schmittmann
Managing Director
info@atmio.com
+49 40 743 03000
Hamburg, Germany