FAQ
Here you’ll find clear answers to the questions we get asked most often, to help you better understand how we work and what to expect.
Yes, blowing and flaring processes can be fully documented in accordance with EU regulations. Quantification is automated.
SAP interfaces are currently under development. Please feel free to contact us for individual requests.
atmio is Android-compatible. An iOS version is under development.
Our HLD detects values from 1 ppm. For detailed information, please contact us at info@atmio.com.
Yes, we carry out pilot projects. Contact us at info@atmio.com for more information.
The atmio infrastructure is operated on Amazon Web Services (AWS) servers.
All data is stored exclusively in Frankfurt (eu-central-1) and remains within the European Union.
Our databases are located in an isolated, non-public network and are not accessible from the Internet.
All communication between client and server is encrypted via HTTPS/TLS.
Customer-specific data is organized in logically separate databases according to the multi-tenant principle.
Passwords are encrypted with the PBKDF2 algorithm using SHA256, as recommended by NIST.
E-mail address and password are stored for login. Saving first and last name is optional. Depending on the measurement method, the GPS location may also be stored.
E-mail addresses are stored for the assignment & history of tasks and responsibilities. The GPS location to localize leaks.
As the content is subject to verification, the data is stored for as long as a contractual relationship exists or until an explicit deletion request is received.
No. Data is not passed on to third parties for processing purposes.
You can log in using your e-mail address and password.
Yes, atmio is ISO 27001 certified. If required, you can request the certificate or the current status at info@atmio.com.